Anesthesia Memo

Support

Last updated: July 26, 2026

Bug reports and feature requests are accepted through GitHub Issues. Posts are public, so do not include information that identifies a patient, staff member, or facility.

Support policy

Support is provided for bug reports, feature requests, basic usage discussion, and release notices. Individual replies and response times are not guaranteed.

Public support

GitHub Issues can be viewed by anyone on the internet. Confirm that a post contains no personal information or real-case information before submitting it.

Open GitHub Issues

Private security and privacy reporting

Use GitHub private vulnerability reporting for unreleased vulnerabilities or security and privacy issues. Do not submit patient, staff, or facility identifiers, real-case data, encrypted backups, or recovery keys. This channel is not available for emergencies or individual case consultation.

Report a security issue privately

Before posting

  • Include the app version, iOS version, device model, reproducible steps, expected result, and actual result.
  • Do not include patient, staff, or facility identifiers.
  • Do not attach facility-settings files, case exports, encrypted backups, or recovery keys.
  • Use only fictional data in reproduction steps and screenshots. Do not use real-case data.
  • Review the entire screenshot for notifications, photos, filenames, location information, and other unintended details.

Redacting one area of a screenshot may not remove every identifier. Review the full image before posting.

Support scope

Individual case consultation, emergency support, diagnosis, medication advice, and patient-management advice are not provided. Anesthesia Memo is a personal note and self-review aid and does not replace official records or clinical judgment.

General encrypted-backup instructions are available on the offline recovery page. Recovery-key lookup, reissue, decryption on a user's behalf, and receipt of individual case data are not provided.

If Pro is not recognized, confirm that the same Apple Account is in use, check the network connection, and choose Restore Purchase under Settings > Anesthesia Memo Pro. Development-support purchases are optional consumables and do not add Pro features or a restorable entitlement. Apple handles purchase, billing, and refund procedures. Do not post receipts, Apple Account details, or payment information in support reports.